Explain Technical Terminology to Non-technical End Users

All communication channels werent born equal. The need to upgrade end-user operating systems.


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Explain new terms but know how far you should go.

. You know part of the path the non. Take for example a WordPress website says Karen Dimmick author of 47 Mind. Jan 25 2010 at 2159.

It is tempting to ask for questions to be kept to the end. Of course you should try to adapt to your. You should pause occasionally to check your audiences understanding and allow people to ask questions.

In software architecture there may be many layers between the hardware and end user. In short if you can anticipate where non-tech savvy customers might be nervous justifiably or not about handing over their hard-earned cash or private data to you you can easily figure out how to tackle their concerns head-on during the sales cycle or support process. The fact that non-technical people need you to translate technical processes to non-technical business processes and vice-versa is what got you employed.

You might need their help someday and to make your project a true success you need their help right now. Front end describes all the parts of a website that can be seen and interacted with by users. Perhaps like you learning that API stood for Application Program Interface didnt help me at all and many of the results from Google remained unclear to a non-technical person.

Front end web development usually involves coding with HTML CSS and JavaScript. Programming is an attempt to create a representation of reality on the computer. Bring Out Your Inner Shakespeare.

Here is some version of my canned answer that I give to the ultra non-technical person. Create mock-ups if possible to help explain the new solution. HTML HyperText Markup Language HTML is the standard language used to create web pages.

Bar charts also tend to be very digestible for an audience with no technical background. Theres a lot of tools and devices that exist that do this already -- think about how a spreadsheet makes it easier for us to represent accounting or statistics or how a Powerpoint presentation allows us to. If someone doesnt know well anything about the tech youre trying to explain even starting with the basics probably wont be effective.

Line charts can be used to show changing values over time. Front End development 53. The more proficient you are at translating between the two problem domains the more valuable you become to an employer.

Document all questions their answers and share these with all the Stakeholders. Green technology is not only great for the environment but as more and more people become environmentally aware they tend to go for products and innovations that help save Mother Earth. The only assumption I make is that my audience is smart.

Migration of storage from server hard drives to a storage area. Being an effective communicator is about using vocabulary and terms that the audience can relate to and understand The presentation is always about the audience. Instead try comparing the concept to something that someone does know the ins and outs of.

Familiarize yourself with manufacturing techniques and explain the development process in. Technology is a rabbit hole of knowledge. Increase the audiences understanding of technical material by avoiding jargon and defining a few key terms that they absolutely need to know.

Finally at the end of the telephone game engineers get some design mocks and poorly written user stories and have to make sense of them in order to make the product real. Phone chat video meetings you name it. Choose your communication channels wisely.

You dont know everything that happens from a user keystroke down to an integrated circuits logic gate. Ditto explain what your proposed changes will do for them and their company. Pie charts arent necessarily the best way to show data unless that data adds up to 100.

The better answer will include issues such as non-technical end - user interfaces like web - based three - tier interfaces non-web two - tier GUIs such as forms reports through to those interfaces designed for technical users like developers and DBAs such as forms report generators and other software development environments both graphical and command -. Be prepared to describe something 10 times and in 6 different ways. Other suggestions depending on how much you want to play to their ego.

Talk about people and actions not systems and code. Not only that green tech also helps. Speak in terms the user will.

Dont be afraid of taking side issues off-site. Line charts can be a little more complex but still workable if your audience isnt technical. The front end is an interface between the user and the back end.

Pitch your explanation at the level of your audience. When I first started at Leverege I heard the development team say API all the time and realized that I should probably know what that meant. However especially if you have.

Different clients will prefer different channels. The front is an abstraction simplifying the underlying component by providing a user-friendly interface. 1 All they need to know know about an API is it allows access to their systems from other software.

Each can be spoken of as having a front end and a back end. These terms sound more technical or sophisticated and it may be that user is undesirable in part because it makes the person sound like a passive drone. So what is an API.

But not that they have any grasp of the technical details on the topic we are discussing. A change in application software which changes the interface presented to end users. What about computer operator or the operator.

As CTO I do a significant number of presentations to a wide variety of audiences that differ vastly in experience age vocation and technical skill.


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